Terms of service
Terms of Service
Overview
Welcome to DUNA. The terms "we", "us" and "our" refer to DUNA. DUNA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). DUNA is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.
You represent and warrant that all information you provide to us is accurate, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to another person.
Section 2 - Our Products
We make every effort to provide accurate descriptions and representations of our products and services. However, colors, images and product appearances may differ depending on your device, screen settings and configuration.
We do not guarantee that the appearance, quality or characteristics of any products purchased by you will meet your expectations or be identical to how they appear on our website.
Product descriptions, specifications and availability may change at any time without notice at our sole discretion.
We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region or jurisdiction.
Section 3 - Orders
When you place an order, you are making an offer to purchase products from DUNA. DUNA reserves the right to accept or decline your order for any reason at its discretion.
Your order is not accepted until DUNA confirms acceptance and receives and processes your payment.
Please review your order carefully before submitting it, as DUNA may be unable to accommodate cancellation requests after an order has been accepted.
If we do not accept, modify or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided when the order was placed.
Purchases are subject to our applicable return and refund conditions.
You represent and warrant that your purchases are for personal or household use and not for unauthorized commercial resale or export.
Section 4 - Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price displayed at the time the order is placed and will be included in your order confirmation.
Unless otherwise stated, prices may not include applicable taxes, shipping, handling, customs or import charges.
Prices displayed on our website may differ from prices offered by other stores or third-party sellers.
We may occasionally offer promotions that have additional terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will apply to that promotion.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.
You agree to promptly update your account information, including your email address and payment information, so that we can complete your transactions and contact you when necessary.
Section 5 - Shipping and Delivery
We are not responsible for shipping or delivery delays caused by circumstances outside our reasonable control.
All delivery times provided by DUNA are estimates and are not guaranteed. Delays may occur due to shipping carriers, customs processing, weather, holidays or other unforeseen circumstances.
Section 6 - Intellectual Property
Our Services, including trademarks, logos, text, images, graphics, product reviews, videos, audio, website design and the selection and arrangement of these materials, are owned by DUNA, its affiliates or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal and non-commercial purposes only.
You must not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written permission.
Nothing in these Terms grants you any license or rights to use DUNA's trademarks, copyrights, patents or other intellectual property unless expressly permitted.
DUNA's names, logos, product names, service names, designs and slogans are trademarks of DUNA or its licensors and may not be used without prior written permission.
Section 7 - Optional Tools
You may be provided with access to third-party tools as part of the Services. We do not monitor or control these third-party tools.
You acknowledge that such tools are provided "as is" and "as available" without warranties or representations of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion. You should review the terms and conditions provided by the relevant third-party provider before using such tools.
Any new features, tools or resources added to the Services in the future will also be subject to these Terms of Service.
Section 8 - Third-Party Links
Our Services may contain links or functionality provided by third parties. We are not responsible for examining or evaluating the content, accuracy or practices of third-party websites.
If you choose to access third-party websites or services, you do so at your own risk.
DUNA is not responsible for any loss, damage or issues arising from your use of third-party websites, products, services or content.
Section 9 - Relationship with Shopify
DUNA is powered by Shopify, which enables us to provide our online store and Services to you.
However, any sales and purchases made through our store are transactions directly between you and DUNA.
Shopify is not responsible for any aspect of transactions between you and DUNA, including any injury, damage or loss resulting from products or services purchased through our store.
Section 10 - Privacy
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, Shopify may collect and process certain information about your access to and use of our Services in order to provide and improve its services.
Information submitted through our Services may be transmitted to and processed by Shopify and third-party service providers that assist us in operating our store.
Section 11 - Feedback
If you submit, upload, post, email or otherwise provide ideas, suggestions, reviews, feedback, proposals or other content to DUNA ("Feedback"), you grant DUNA a perpetual, worldwide, royalty-free and sublicensable right to use, reproduce, modify, publish, distribute and display such Feedback for business and promotional purposes.
You represent that you own or have the necessary rights to any Feedback you submit and that your Feedback does not violate the rights of any third party.
You are solely responsible for the accuracy and legality of any Feedback you provide.
Section 12 - Errors, Inaccuracies and Omissions
Occasionally, information on our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
We reserve the right to correct errors, inaccuracies or omissions and to change or update information at any time without prior notice.
We also reserve the right to cancel orders if information was inaccurate, including after an order has been submitted.
Section 13 - Prohibited Uses
You may use our Services only for lawful purposes.
You may not use our Services:
- For any unlawful or malicious purpose
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To harass, abuse, threaten or harm others
- To submit false or misleading information
- To distribute spam or unauthorized promotional material
- To impersonate another person or entity
- To transmit viruses or malicious code
- To interfere with the operation or security of the Services
- To collect personal information of others without authorization
We reserve the right to suspend, disable or terminate access to the Services if we determine that these Terms have been violated.
Section 14 - Agents
This section applies if you use, allow, enable or cause the deployment of an automated agent to access, use or interact with our Services.
Any automated agent accessing our Services must identify itself and comply with applicable technical and access requirements.
We may limit or restrict whether and how automated agents access, use or interact with our Services.
Section 15 - Termination
We may terminate or restrict your access to the Services at our discretion if you violate these Terms or applicable laws.
Any obligations or provisions that by their nature should survive termination will remain in effect after termination.
Section 16 - Disclaimer of Warranties
The information provided through our Services is made available for general informational purposes. We do not guarantee that all information is accurate, complete or current.
Except where expressly stated otherwise, the Services and products offered through the Services are provided on an "as is" and "as available" basis, to the fullest extent permitted by applicable law.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.
Section 17 - Limitation of Liability
To the fullest extent permitted by applicable law, DUNA and its partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors shall not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Services or products purchased through the Services.
This includes, where permitted by law, loss of profits, revenue, savings, data or replacement costs.
Section 18 - Indemnification
You agree to indemnify and hold harmless DUNA, Shopify and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from claims, damages, liabilities and reasonable expenses arising from your violation of these Terms, applicable law or the rights of a third party.
Section 19 - Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the remaining provisions shall remain valid and enforceable.
Section 20 - Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms and the policies published by DUNA constitute the entire agreement between you and DUNA concerning your use of the Services and supersede previous agreements, communications and proposals.
Section 21 - Assignment
You may not transfer or assign these Terms or your rights and obligations under them without our prior written consent.
DUNA may transfer or assign these Terms and its rights and obligations without your consent where permitted by applicable law.
Section 22 - Governing Law
These Terms of Service and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which DUNA operates, without prejudice to any mandatory consumer protection rights that may apply to you.
Section 23 - Headings
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of these Terms.
Section 24 - Changes to Terms of Service
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website.
It is your responsibility to check our website periodically for changes. Any material changes will be communicated in accordance with applicable law. Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes.